PCWizrd Support Rates
In keeping with our promise to be transparent we will keep this page updated with all our current Support Rates.
These are used as a baseline for our services but are subject to change without notice.
We will dispatch and bill our Junior Techs to assist you whenever possible. If the situation requires our Senior Techs we will bill at their rates in addition to our Junior Tech rates.
- Our standard support hours are Monday to Friday 9am - 5pm Atlantic
- Any time outside of these hours are subject to additional fees.
- Emergency Rates apply to all onsite calls required same day without prior appointment.
- Emergency Rates are subject to minimum 2 hours billable time.
- Emergency Rates apply on all Weekends or Holidays or days PCWizrd are announced as closed.
- We are pleased to offer discounts to contract clients and nonprofits / charities.
- Projects and All Day rates may differ from quoted here.
Remote Support Rates
| Junior Tech|| Senior Tech|
| Standard Office Hours Monday - Friday 9am-5pm $50/hour||Standard Office Hours Monday - Friday 9am-5pm $100/hour|
| After Hours Monday - Friday 5pm-9pm $75/hour||After Hours Monday - Friday 5pm-9pm $125/hour|
|Overnight Hours Monday - Thursday 9pm-9am $100/hour||Overnight Hours Monday - Thursday 9pm-9am $150/hour|
|Weekends Friday 9pm - Monday 9am $100/hour||Weekends Friday 9pm - Monday 9am $150/hour|
Onsite Support Rates
|Junior Tech||Senior Tech|
|Standard Office Hours Monday - Friday 9am-5pm $150/hour||Standard Office Hours Monday - Friday 9am-5pm $200/hour|
|After Hours Monday - Friday 5pm-9pm $175/hour||After Hours Monday - Friday 5pm-9pm $250/hour|
|Emergency Rates (2 Hour minimum) add 50% to all hourly rates|| Emergency Rates (2 Hour minimum billed) add 50% to all hourly rates|
|Discounts available with support contracts|| Discounts available with support contracts|
| Discounts available for Non Profits and Charities ||Discounts available for Non Profits and Charities|